The astonishing new place in the marketplace.
A tremendous shift has come to online shopping. And not a moment too soon. It's omniFEEDBACK and it's very simple, yet significant. Feedback has moved from a ghost opinion to a certified evaluation. What it should have always been.
|Current feedback systems||omniFEEDBACK platform|
|Passive: just random reviews from unquantifiable users. Consequently, buyers must be active.||Proactive: interaction with the entire customer base. Buyers are reached by the platform with a huge time saving.|
|Anyone can give an opinion.||Feedback comes only from real customers.|
|High risk of multiple and revenge feedback from buyers or competitors.||100% secure process for each transaction. No multiple voting.|
|Sellers have possibility to hide and moderate feedback.||Each feedback is posted without human intervention.|
|High risk for sellers to receive emotional negative feedback from inexperienced buyers.||Moratorium period before posting negative feedback and innovative Reconciliation Centre.|
|Final rating not representative.||Rating is qualified and reliable.|
|Laborious sign-in process to release a feedback.||Fast feedback release with no need to sign-in.|
|Single review for each company.||Possibility for multiple segment & location certification.|
|Rating visibility limited to the seller's website.||Extended web visibility (software plug-in) across entire www.|
|No possibility for seller to track and understand online footprint.||Enhanced brand awareness with impressions tracking.|
|No integration with brick-and-mortar businesses.||Interaction with offline vendors.|
|No possibility to evaluate real implication of "satisfied or refunded".||Certified rating for refunds & exchanges.|
|With no industry standard, no means for customers to compare companies.||Customers can finally objectively compare sellers across every business segment.|