The omniONE USA Inc. (“omniONE”) Anti-Spam Policy
(Last updated September 28, 2011)

omniONE is committed to permission-based email marketing practices, and as a result has established this no-tolerance Anti-Spam Policy. omniONE will occasionally update this Anti-Spam Policy. When it does, omniONE will also revise the “last update” date at the top of this Anti-Spam Policy. For changes to this policy, omniONE will notify you (the customer) by placing a notice on its web site home page.

What is Spam?

Spam is commercial email or unsolicited bulk email, including “junk mail”, which has not been requested by the recipient. It is intrusive and often irrelevant or offensive, and it wastes valuable resources. Spam messages are the opposite of permission-based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship. Inappropriate newsgroup activities, consisting of excessive posting of the same materials to several newsgroups, are also deemed to be spam.

Preventing Spam

Customers of omniONE products and services have agreed during their registration process, upon accepting the Terms of Use, to comply with this Anti-Spam Policy. Specifically, each customer agrees not to use the omniONE products or services to send unsolicited email or bulk email, whether or not for commercial purposes. omniONE reserves the right to determine in its sole discretion what constitutes actionable spam, as well as what measures are necessary in response to such spam activities.

How omniONE Helps You to Avoid Spamming

omniONE has developed its products and services to incorporate a strict permission-based philosophy. This anti-spam philosophy is implemented through the following:

(a) Communication and Agreement – The Terms of Use that you have agreed to as part of registering for the omniONE products and services state how and for what purposes you can collect your site visitor addresses, and that you will follow the omniONE Privacy Policy and Anti-Spam Policy.

(b) Unsubscription – Each email created using omniONE products and services contains an “unsubscribe link”. If your web site visitors use the link to request that they be unsubscribed, your subscriber lists will automatically be adjusted to eliminate the prospect of sending unwanted email to such persons. Additionally, each person on your subscriber list has the option of unsubscribing through a web-based method provided on the omniONE web site. Customers of omniONE who try to remove the unsubscribe link will be warned that they are doing so, and if they persist in having the link removed or deactivated in any way, then omniONE will have the right to terminate their account. 

(c) Purchased Mailing Lists - Mass mailings to purchased email lists are not allowed. omniONE only allows opt-in mailing lists. Purchased or inherited lists are by definition not opt-in. Similarly, you cannot use an email list relating to particular subject matter, and then use it for an unrelated topic.

Laws Restricting Spam

Spam laws vary from state to state, and from country to country. This omniONE Anti-Spam Policy has been developed to conform to the highest commercially reasonable standards. As a result, and without limiting the general prohibitions against all spam activities, the following are expressly prohibited:

(a)Use of false headers, or other false information, to identify the point of origin or the transmission path of the email, or to hide the true origin of the email sender,

(b) Unauthorized use of a third party’s internet domain name without the permission of such third party, to make it appear that the third party was the point of origin of the email,

(c) Use of any false or misleading information in the subject line of the email, and

(d) Assisting any person in using the products or services of omniONE for any of these previously mentioned activities.

Reporting Spam

If you believe that you have received spam from or through omniONE’s facilities, please send a complaint from your email account along with the unsolicited email, with completed header, to abuse [at] omnifeedback.com. Please provide any other information that you believe may help us in our investigation. omniONE does not investigate or take any action based on “anonymous” spam complaints.

False Spam Complaints

omniONE supports the efforts of various organizations working to responsibly eliminate spam activities. However, if an individual has opted-in to receive email from a customer of omniONE, and then falsely or maliciously files a spam complaint against omniONE or its customers, omniONE will cooperate fully with the appropriate agencies to ban the complainant from use of anti-spam software and the Internet community.